SHIPPING POLICY:
Except for portraits that require special handling, all "basic shipping of prints" is FREE!! We usually ship within seven working days of receiving orders. However, for those occasions that you may need it ASAP for an additional charge we also provide FEDEX, UPS, as well as any other U.S. Mail shipping service: Overnight and Priority Mail. We ship anywhere in the continental United States, and all A.P.O's. We do ship foreign orders but they require an additional shipping fee.
Please be aware that although we try to process your order promptly, when using regular mail it may takes up to fourteen days or more to receive your order due to unforeseen events.
Customer guarantee:
We guarantee 100% full customer satisfaction or your money back. Any items damaged during shipping will be replaced without any extra charge, provided that the customer returns the damages goods. The item replaced must be the same as the original ordered item.
Return/Refund policy:
You may return your item for refund or replacement within 30 days of the shipping date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, please follow the instructions on the packing slip, and most importantly please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you pay for your order by credit card, a credit will be issued and will appear on your billing statement. You need to send your return to our shipping address which is included in all our mailing labels. Refunds may take up to 60 days to be fully processed. If you have any questions regarding your order please e-mail us at: www.abelreynoso.com. We will gladly answer your questions.
Payment options:
We gladly accept Checks, Money Orders and all U.S. Major Credit Cards. If you order via telephone, or Online, please note we only accept checks from U.S Banks and in U.S. Dollars only. Checks must clear your bank before we can ship your order. Sorry we cannot accept foreign currency or C.O.D. Orders.
Except for portraits that require special handling, all "basic shipping of prints" is FREE!! We usually ship within seven working days of receiving orders. However, for those occasions that you may need it ASAP for an additional charge we also provide FEDEX, UPS, as well as any other U.S. Mail shipping service: Overnight and Priority Mail. We ship anywhere in the continental United States, and all A.P.O's. We do ship foreign orders but they require an additional shipping fee.
Please be aware that although we try to process your order promptly, when using regular mail it may takes up to fourteen days or more to receive your order due to unforeseen events.
Customer guarantee:
We guarantee 100% full customer satisfaction or your money back. Any items damaged during shipping will be replaced without any extra charge, provided that the customer returns the damages goods. The item replaced must be the same as the original ordered item.
Return/Refund policy:
You may return your item for refund or replacement within 30 days of the shipping date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, please follow the instructions on the packing slip, and most importantly please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you pay for your order by credit card, a credit will be issued and will appear on your billing statement. You need to send your return to our shipping address which is included in all our mailing labels. Refunds may take up to 60 days to be fully processed. If you have any questions regarding your order please e-mail us at: www.abelreynoso.com. We will gladly answer your questions.
Payment options:
We gladly accept Checks, Money Orders and all U.S. Major Credit Cards. If you order via telephone, or Online, please note we only accept checks from U.S Banks and in U.S. Dollars only. Checks must clear your bank before we can ship your order. Sorry we cannot accept foreign currency or C.O.D. Orders.